Prior authorization is required for ALL
returns. Please contact us before attempting to return any item.
Non-Returnable Items: Due to the nature
of these products we are unable to accept returns, therefore please be sure to
select carefully.
- Software
- Fabric
- Pens and Markers
- Patterns
- Books
- DVDs or videos
- Magazines
- Pressmolds
- Fringe, Lace, Trim, Ribbon
- Fabric
- Interfacing/stabilizer
- Any cut items
Undamaged and Unopened Items: These may
be returned within 10 days of the order's shipping date at the buyer's expense
(see exclusions above). No credit will be given for the original postage paid to
have the order shipped to you. Returns must be accompanied by a copy of
the order invoice or order confirmation email. Please email
sales@joggles.com to notify us that you
are returning items. All refunds will be issued as a store credit - NO
exceptions.
Damaged Goods: You must notify us by
email to sales@joggles.com of any damaged
goods within 3 days of receipt of your order. We will then make appropriate
arrangements with you for return of the damaged goods at our expense.
Online Classes: All class fees are refundable until the
start date of the class. Once the class begins no refunds will be issued.
